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Panel - Focus on AI: how are new technologies changing digital onboarding and compliance for financial services institutions?

The pandemic may have been a challenging time for Know Your Customer (KYC), but it was also a highly innovative one, with digital onboarding seeing rapid adoption across financial services. As a result, there has been widespread growth in the use of biometric verification technologies such as video, fingerprint and facial recognition, while FSIs have rolled out AI-driven tools to detect fraud and remain compliant with changing regulations such as the 6th AMLD. In order to stay one step ahead of the cyber criminals FSIs are having to strike a fine balance between security and customer experience.This panel will explore the impact of AI and biometrics on the onboarding process and assess the role of RegTech in the digital economy.