Welcome

Navigating payments innovation: Approaches to manage changing consumer habits & expectations

Sponsored by Ciklum
Thursday 21st March 2024

Searcys at The Gherkin, 30 St Mary Axe, London EC3A 8EP

The UK payments ecosystem stands at an inflection point. The emergence of mobile wallets and payment innovations like buy-now-pay-later (BNPL) and Pay by Bank have radically altered the checkout experience, while Open and emerging technologies such as AI enable more convenient and secure payment experiences. However, consumers are facing a confusing array of cashbacks, discounts and loyalty features from banks, payment providers and merchants, and alternative payment methods are challenging long-standing offerings built around credit and debit cards.

This event sponsored by Ciklum will examine the current payments landscape, challenges facing financial institutions, and the importance of meeting consumer demand for frictionless payments.

The event will explore themes such as adoption of API-based banking and open data, the benefits of platform-agnostic payment systems, decentralisation, and how to balance user experience with security and privacy. Attendees will leave with insights into how Open Banking and other emerging technologies may re-shape institutions, infrastructure and consumer habits over the coming years.

This event will feature a keynote presentation from Imran Gulamhuseinwala, ex-Head of the UK Open Banking Implementation Entity and a panel discussion featuring expert speakers.


Topics for discussion:

● How has Open Banking adoption impacted payments in the UK and what's next for the framework?

● As Open Banking reaches scale, what emerging business models, partnerships, or value-added services do you expect will come out of open financial data?

● What new fraud/cybersecurity threats arise from an increasingly open, instant payments ecosystem and how can these be effectively mitigated?

● Which global markets are currently leading innovation in consumer payments and what lessons can UK institutions draw from them?

● What new technologies – such as real-time payments, cryptocurrency or central bank digital currencies – do you think could significantly impact UK consumer payments in the next 3-5 years?

● What can financial institutions do to ensure they are future-proofed for innovations in payments from both technological and cultural perspectives?

Timings for the morning:

08:30 – 09:00            Registration, Networking and Breakfast
09:00 – 09:10            Welcome from FStech and Ciklum
09:10 – 09:35            Keynote Presentation
09:35 – 09:50            Networking Break
09:50 – 10:30            Panel Discussion and Q&A
10:30 – 10:35            Closing Remarks from Ciklum
10:35 – 11:00            Event Closes

Brought to you by FStech