Welcome

Beyond the hype: Practical pathways to GenAI adoption in financial services

Sponsored by Ciklum
Wednesday 18th September 2024
City Social, Tower 42, 25 Old Broad St, London EC2N 1HQ

The financial services industry faces a critical juncture in the era of Generative AI. While other sectors rapidly adopt GenAI, financial institutions grapple with sector-specific challenges, including regulatory hurdles such as the EU AI Act, data privacy concerns, and legacy system complexities. This hesitation in adoption poses its own risks, as established institutions may fall behind in customer experience, operational efficiency, and risk management.

GenAI's potential to transform financial services is significant, from enhancing decision-making and risk management, to revolutionising customer interactions and streamlining operations like merchant onboarding. Realising this potential requires a strategic approach to balancing innovation with the sector's unique demands, including regulatory compliance, data security and ethical AI implementation.

This FStech roundtable event sponsored by Ciklum will facilitate collaborative problem-solving, best practice sharing, and strategy development to accelerate GenAI adoption in financial services. Attendees will gain valuable insights on how to navigate the GenAI revolution, positioning their organisations at the forefront of financial innovation.

Topics for discussion

• Evaluating organisational progress in GenAI adoption

• Identifying high-potential GenAI applications across business functions

• Analysing barriers to GenAI innovation: Organisational vs financial sector-wide challenges

• Strategies and lessons learnt in integrating GenAI with legacy systems

• Developing metrics and frameworks to evaluate the impact and return on investment of GenAI implementations

• Workforce development and upskilling strategies to complement GenAI integration

Timings for the evening:

18:00 – 18:30        Welcome and refreshments 
18:30 – 20:00        Introduction to fellow guests and roundtable discussion 
20:00 onwards      Complimentary three-course dinner

Brought to you by FStech