A new survey from ING has revealed that the share of smartphone or tablet users in Europe who use their device for banking has increased from 41 per cent in 2015 to 47 per cent this year – with a further 16 per cent expected to start within the next 12 months.

ING surveyed 15,000 people in 15 countries, 13 of which were in Europe, on banking, shopping and paying via their mobile devices. It found that 71 per cent of those who used mobile banking in Europe felt that they managed their finances better as a result of the online service, while the figure was higher in the US (78 per cent) and lower in Australia (61 per cent).

Four in 10 European respondents claimed that they have used an app to pay on the go in 2016, up from 33 per cent in 2015, while 56 per cent of respondents said that they expect they will “certainly” or “probably” use a mobile payment app in the next 12 months.

Shopping via a smartphone or tablet also showed an increase – with two thirds of Europeans saying that they did so, up from 58 per cent in 2015.

Ian Bright, senior economist at ING, noted: “Mobile devices seem to be everywhere, and many people can’t live without their smartphone. People don’t only want to use their mobile phone in their everyday life to manage their money – many also reckon it helps them manage their money better. The mobile revolution is not a fad.”

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