Mastercard commits to biometric authentication

Mastercard has revealed that all customers will be able to identify themselves through biometrics such as fingerprints or facial recognition, when making a purchase with Mastercard by April next year.

This means that banks issuing Mastercard payment cards will have to be able to offer biometric authentication for remote transactions, in addition to existing PIN and password verification. The switch will also apply to all contactless transactions completed at the point of sale.

Mastercard confirmed that it will be implementing the new system as “the time is ripe”, with the increased availability of biometric capabilities on tablets and smartphones, and the EU’s new regulatory requirements for verification.

Banks have reported that customers are much more likely to go through with a purchase when biometric authentication is used, according to Mastercard, with abandonment rates dropping by up to 70 per cent when other methods are used.

Mark Barnett, president of Mastercard UK & Ireland said: “Biometric technologies perfectly meet the public’s expectation for state-of-the-art security when making a payment. This will be of great benefit to everyone: consumers, retailers and banks. It will make the purchase much smoother, and instead of having to remember passwords to authenticate, shoppers will have the chance to use a fingerprint or a picture of themselves.”

This shift to biometrics is part of Mastercard’s new action plan to help banks and retailers to prevent fraud and improve the consumer experience in the new digital environment.

    Share Story:

Recent Stories


Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Transforming document management into a strategic advantage for financial institutions
In this exclusive fireside chat, John Rockliffe, Pre-Sales Manager at d.velop, discusses the findings of Adapting to a Digital-Native World: Financial Services Document Management Beyond 2025 and explores how FSIs can turn document workflows into a competitive advantage.

Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.