Monzo partners for money management tech

Monzo is partnering with the UK Financial Capability Lab to develop new technologies to help customers regain control of their finances.

The collaboration will see the digital challenger bank work alongside the Money Advice Service and the Behavioural Insights Team to make use of financial data on spending and saving that can help customers limit their outgoings.

The Financial Capability Lab was created in 2016 as a partnership between the Money Advice Service, the Behavioural Insights Team and research firm Ipsos MORI. It uses technological research and policy insights to test behaviourally informed ideas to help consumers with money management challenges.

As part of the deal, Monzo will develop new card controls that sets limits on discretionary spending by creating ‘friction’ points for the consumer when they exceed a pre-arranged spending or savings goal.

Features currently being drawn up include letting customers set and work towards goals or nominate a trusted person who can be notified and asked to approve certain transactions. Monzo will build on existing features which allow customers to freeze cards from with their mobile app or block gambling spending accounts.

Sarah Porretta, UK financial capability director from the Money Advice Service, commented: “With over a third of adults not feeling confident managing their money, and an additional 12.9 million people without savings to fall back on, it’s vital that support services and businesses work together to build up the financial capability of consumers.”

    Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.