Monzo unveils identity verification technology

Monzo has partnered with mobile payments firm Jumio who will provide the UK digital challenger bank with identity verification technology.

Monzo will use the Netverify solution to help verify customers who are moving from its prepaid card service to a full current account. This will enable the bank to comply with Know-Your-Customer (KYC) requirements while removing the burden of time-consuming manual verifications from its employees.

KYC requirements form an essential part of strict financial crime regulation, which require Monzo to prove that its customers are who they say they are. Jumio’s Netverify will also be used to verify existing prepaid card consumers and new people signing up for Monzo’s current accounts.

Earlier this year Monzo was granted a full banking licence by the Prudential Regulation Authority and the Financial Conduct Authority.

Natasha Vernier, head of fraud at Monzo, said: “Our mission is to build a current account for a billion consumers. Working in partnership with Jumio, we’re now able to provide instant verification to ensure those using our bank enjoy the fast and secure service they expect in every other aspect of life.”

Robert Prigge, CRO at Jumio, added: “Jumio is already being used by top European banks and our new partnership brings instant, trusted identity verification to the UK’s leading new challenger bank while supporting its growth by enabling trusted verification of existing and new customers to meet KYC compliance.

“Our identity verification leads the market with measures supported by advanced hybrid technologies, including biometric facial recognition and face matching, to prove that customers are genuine.”

    Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.