OCBC has become the first bank in Singapore to enable Face ID facial recognition technology for customers to make payments or view their bank account, credit card and investment information.
OCBC has rolled out the enhancement to its consumer and business banking apps for Apple iPhone X users. By leveraging Apple’s Face ID facial recognition technology, OCBC Bank customers who have the new phone can now dispense with passwords or even fingerprints when doing their everyday banking.
Once OCBC OneLook has been set up for the OCBC Mobile Banking, OCBC OneWealth, OCBC Business Mobile Banking and OCBC Pay Anyone apps, customers can simply tap on the OCBC OneLook icon on the apps’ login screens and look at their phone to authenticate access.
Once logged in, customers can view their account and card balances, as well as their latest transactions. Customers using the OCBC OneWealth app can also view their investment portfolio. On the OCBC Pay Anyone app, customers can pay friends and make purchases via QR codes using OCBC OneLook.
To get started, customers simply need to perform a one-time activation for OCBC OneLook on the OCBC mobile apps on their iPhone X. Face ID is available on Apple iPhone X, running on the iOS11 operating system.
Aditya Gupta, head of e-business Singapore at OCBC Bank, said: “Continuously innovating around new technology to deliver a simple, secure and superior banking experience for our customers is our first priority.
“With OCBC OneLook, customers are now able to bank and pay on our mobile apps more easily, quickly and safely, just by looking at their phones. There’s a whole generation of customers becoming more comfortable with biometric authentication technology, and we are confident that they will find OCBC OneLook truly impressive and relevant.”
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