The road ahead: Artificial intelligence and the future of financial services


Banks and insurance companies believe AI is critical to unlocking new growth opportunities and reducing costs. New research by The Economist Intelligence Unit (EIU) shows 86% of financial services firms will increase AI investments by 2025 to capitalize on the opportunity.

The road ahead: Artificial intelligence and the future of financial services is an Economist Intelligence Unit report, commissioned by ThoughtSpot. The report analyses the results from a survey of 200 business executives and C-suite managers performing both information technology (IT) and non-IT functions at investment and retail banks and insurance companies. The survey examines where and to what degree artificial intelligence (AI) technologies are being adopted within the financial services industry, how these institutions measure its success and what challenges remain to be overcome.

Through our survey and in-depth interviews with leading experts we sought to determine how these changes will shape the financial services industry in the coming years.

Download this new EIU report to learn:

  • Who is leading the pack in global AI adoption, training, and impact measurement
  • How to overcome the most common obstacles to widespread AI adoption
  • The importance of training and re-skilling your workforce to leverage the output of AI
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