FStech - How are FinTechs using AI and machine learning to optimise decision making and support customers at a time of economic uncertainty?

How are FinTechs using AI and machine learning to optimise decision making and support customers at a time of economic uncertainty?

FStech and Experian conducted a survey to assess the ways in which FinTech companies are harnessing AI and machine learning to optimise decision making, drive innovation, and support customers and clients through the cost-of-living crisis.

The following results provide a representative snapshot of the key challenges, strategies, and solutions for FinTechs as they look to use data, AI, and new technologies to keep up with competitors in an era of digital transformation and innovation.

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