Intelligent Finance: Exploring GenAI’s strategic impact across financial services


With Generative AI already proving to be a game-changer for the sector, modern financial institutions stand at a pivotal crossroads. This new FStech report, produced in collaboration with Hitachi Vantara, highlights how the technology is reshaping the financial landscape, offering a glimpse into tomorrow's intelligent finance ecosystem.

While 86% of financial leaders prioritise GenAI for enhanced risk management, only one-third have implemented comprehensive regulatory frameworks. The report reveals a sector embracing transformation—66% deploying AI-powered customer service solutions and 63% enhancing risk assessment models—yet grappling with fundamental challenges, as 56% cite unstructured data issues as a major barrier.

Learn which GenAI applications are gaining traction – from customer service chatbots to risk assessment models – and understand where industry leaders are focusing their investments for maximum impact.

Whether you're developing your GenAI strategy or looking to optimise existing initiatives, this report provides actionable insights to help your organisation harness the full potential of AI while ensuring security, compliance and sustainable growth. Download here.


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