Atlantic Money escalates Wise complaint to EU Commission

Atlantic Money has escalated competition concerns about rival Wise to the European Commission.

The move comes after Wise de-listed Atlantic Money from its price comparison tool in January. The FinTech also alleges that Wise denied it access to several third-party price comparison sites that the London stock exchange-listed company owns.

The company, which claims it provides cheaper services than Wise, said that it was removed from the tool for “not being legitimate enough”, despite being authorised and regulated by the Financial Conduction Authority.

Atlantic Money attests that these actions have been taken by Wise as a consequence of it becoming a “commercial threat” and believes Wise’s conduct is in breach of Article 102 of the Treaty of the Functioning of the EU – an article which strives to encourage competition and innovation for consumers within the bloc.

In a letter to the EU directorate-general for competition. Atlantic Money also suggests that the actions taken by Wise contradict its mission and philosophy Statement, meaning its users will not be able to see whether they are getting the best deal on their transfer.

“The issue of transparency and Wise’s questionable conduct extends beyond the borders of the UK,” said Neeraj Baid, co-founder of Atlantic Money.

Explaining its decision to contact the EU Commission, he continued: “We have raised our concerns with the Directorate-General for Competition within the European Commission as a means to try and ensure consumers in the EU are protected.”

Responding to the news, Wise said was proud to have the comparison tool as part of our website, and that it is "not afraid" to list cheaper competitors.

"We decided to remove Atlantic Money for the time being for a number of operational reasons, including queries received from customers about their business," they said, "We take any complaints very seriously.”

    Share Story:

Recent Stories


Safeguarding economies: DNFBPs' role in AML and CTF compliance explained
Join FStech editor Jonathan Easton, NICE Actimize's Adam McLaughlin and Graham Mackenzie of the Law Society of Scotland as they look at the role Designated Non-Financial Businesses and Professions (DNFBPs) play in the financial sector, and the challenges they face in complying with anti-money laundering and counter-terrorist financing regulations.

Ransomware and beyond: Enhancing cyber threat awareness in the financial sector
Join FStech editor Jonathan Easton and Proofpoint cybersecurity strategist Matt Cooke as they discuss the findings of the State of the Phish 2023 report, diving into key topics such as awareness of cyber threats, the sophisticated techniques being used by criminals to target the financial sector, and how financial institutions can take a proactive approach to educating both their employees and their customers.

Click here to read the 2023 State of the Phish report from Proofpoint.

Cracking down on fraud
In this webinar a panel of expert speakers explored the ways in which high-volume PSPs and FinTechs are preventing fraud while providing a seamless customer experience.

Future of Planning, Budgeting, Forecasting, and Reporting
Sage Intacct is excited to present FSN The Modern Finance Forum’s “Future of Planning, Budgeting, Forecasting, and Reporting Global Survey 2022” results. With participation from 450 companies around the globe, the survey results highlight how organisations are developing their core financial processes by 2030.