The Bank of Ireland is investing more than €60 million in branch improvements, including installing new ATMs across all of its 182 branches.
The move represents the bank’s largest single ATM investment in the past decade.
The upgraded ATMs will have a greater cash processing capacity, with the bank now able to “recycle” cash by using deposits for withdrawals.
Additionally, the new machines will cut energy usage by around half and will undergo servicing for five years.
As part of the investment, customer areas will be refurbished across 18 branches, with the funding also including five years of servicing and maintenance.
The bank said that it expects the roll out to complete by the end of 2027.
Commenting on the news Susan Russell, chief executive at Bank of Ireland Retail Ireland said that given the large number of customers the bank serves, major re-investment is needed every year.
“As a full service retail bank, with a presence in communities throughout the island of Ireland, we are committed to continually improving our services and the financial wellbeing of customers. This means re-investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure our customers have the most modern and efficient banking available.”
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