Cash remains ‘popular payment method’ in UK

Cash remains a popular payment method in the UK, new research has found.

A survey by Accenture found that almost two-thirds of Brits use cash for payments at least five times a month, second only to debit cards, which are used over five times a month by three quarters of those surveyed.

The survey, which polled over 3,000 Brits, found that cash was “significantly” more popular than digital wallet apps, with Apple Pay and Google Pay used by 17 per cent and 10 per cent respectively.

Cash and debit cards were the most popular payment methods for ‘small ticket’ items such as groceries, at around a third, while less than one in ten used their digital wallets.

The majority preferred credit cards – 41 per cent – for larger purchases, closely followed by debit cards at over a third.

“The UK’s transition to becoming a ‘cashless society’ has been spoken about as an inevitability for years,” said Sulabh Agarwal, global payments lead at Accenture.

He continued: “However, cash remains a crucial method of payment for most UK consumers, who still rely on its accessibility and convenience and ability to budget in the current high inflation macro-economic climate.”

In October, the Post Office revealed that cash withdrawals totalled £777 million - up 12 per cent year on year.

    Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.