FCA warns “finfluencers” against unclear social media adverts

The Financial Conduct Authority (FCA) has urged firms and “finfluencers” to keep adverts on social media channels fair and clear.

The regulator warned they could not be misleading and needed to have balance and risk warning enabling people to make well informed financial decisions.

The organisation said that social media has become a central part of firms’ marketing strategies with many using memes, reels and gaming streams to promote their products.

Influencers promoting financial product without the FCA’s approval could be a criminal offence. The FCA said consumers need to be vigilant, but influencers need to ensure they are obeying the rules and consider what would happen to their reputation should they be found promoting products illegally.

The FCA warned that social media will not always be the best place to promote complex product and firms need to consider whether a platform that offers limited characters or space is the right place to advertise.

It added that it had increased its scrutiny of financial promotions and last year it removed over 10,000 misleading adverts, up from around 8,500 in 2022.

“Any marketing for financial products must be fair, clear and not misleading so consumers can invest, save or borrow with confidence,” said Lucy Castledine, director of consumer investments at the FCA. “Promotions aren’t just about the likes, they’re about the law. We will take action against those touting financial products illegally.”



Share Story:

Recent Stories


Safeguarding economies: DNFBPs' role in AML and CTF compliance explained
Join FStech editor Jonathan Easton, NICE Actimize's Adam McLaughlin and Graham Mackenzie of the Law Society of Scotland as they look at the role Designated Non-Financial Businesses and Professions (DNFBPs) play in the financial sector, and the challenges they face in complying with anti-money laundering and counter-terrorist financing regulations.

Ransomware and beyond: Enhancing cyber threat awareness in the financial sector
Join FStech editor Jonathan Easton and Proofpoint cybersecurity strategist Matt Cooke as they discuss the findings of the State of the Phish 2023 report, diving into key topics such as awareness of cyber threats, the sophisticated techniques being used by criminals to target the financial sector, and how financial institutions can take a proactive approach to educating both their employees and their customers.

Click here to read the 2023 State of the Phish report from Proofpoint.

Cracking down on fraud
In this webinar a panel of expert speakers explored the ways in which high-volume PSPs and FinTechs are preventing fraud while providing a seamless customer experience.

Future of Planning, Budgeting, Forecasting, and Reporting
Sage Intacct is excited to present FSN The Modern Finance Forum’s “Future of Planning, Budgeting, Forecasting, and Reporting Global Survey 2022” results. With participation from 450 companies around the globe, the survey results highlight how organisations are developing their core financial processes by 2030.