HSBC expands digitisation with CloudBees deal

HSBC has signed a multi-year deal with software delivery company CloudBees as part of its digital transformation plans.

The new partnership will help the bank establish a unified end-to-end system of record for deploying software into production.

The move comes after thousands of development teams at the bank have created a complex process that can hinder speed and bank-wide visibility.

The agreement, which includes both products and professional services from the software business, aims to accelerate the bank’s transformation to a modernised software delivery system with the aim of improving productivity for more than 23,000 developers. This will mean HSBC can incorporate more digital capabilities for its customers.

Ian Haynes, the bank’s chief technology officer (CTO), global cloud services, said that HSBC is digitising and innovating faster to improve the customer experience whilst prioritising security and compliance.

“As customers shift more and more of their banking online, software is at the heart of everything we do at HSBC,” commented the CTO. “We’ve chosen CloudBees because standardisation and automation across our entire software delivery system will enable our developers to get new digital products and services into our customers’ hands quickly and securely.”

HSBC operates a hybrid cloud environment, both off- and on-premise, which meant it needed a “powerful and flexible” solution that could unify deployments across both platforms.

“The immense scope and scale of software delivery at HSBC requires a powerful suite of tools and we have to choose partners that allow seamless integration across our toolchain,” added Haynes.

The agreement includes all components of the CloudBees Platform including continuous integration, continuous delivery, release orchestration, and feature management capabilities. It expands HSBC’s existing relationship with CloudBees, which began in 2015.

In 2019, HSBC extended its relationship with CloudBees as a strategic investor.

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