JPMorgan Chase unveils digital media platform

JPMorgan Chase has launched a new digital media business which uses its financial data to offer its customers personalised promotions.

The bank said that Chase Media Solutions seeks to combine the scale and audience of a retail media network with its first-party financial data and precise targeting capabilities.

Chase has around 80 million customers and six million small business customers who the company claims will benefit from the new platform.

Current brands taking part in the pilot scheme include Air Canada, coffee retailer Blue Bottle, and restaurant chain Whataburger.

The launch of the platform follows the integration of Figg, a leading card-linked marketing platform.

JPMorgan Chase & Co. acquired Figg in 2022 with the intention to build out a two-sided commerce platform.

“Our deep understanding of consumer spending across categories has driven us to reimagine what retail media networks can offer,” said Rich Muhlstock, president of Chase Media Solutions. “Like retailers, we have first-party data and a dedicated audience.”



Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.