JP Morgan to ‘double’ Chase workforce as it exceeds 1m UK customers

JP Morgan has reportedly unveiled plans to double the workforce of its UK digital bank Chase.

The online-only bank currently has 1,000 UK based employees.

The bank's chief executive Sanjiv Somani told Reuters that it aims to increase its workforce to 2,000 employees across the next two years.

The move comes despite the Chase experiencing some losses and investor scepticism, said the report.

The news follows today's announcement by Chase which revealed that it now has more than one million UK customers, nearly a year after it first opened in October 2021.

Chase now holds over £10 billion in customer deposits in the UK and has processed approximately 92 million card and payment transactions since its launch last year.

The firm announced plans to buy Nutmeg, the UK-based digital wealth management platform, before its launch in June last year.

Chase said that the move will form part of an extended investments offer for Chase customers.

In the past six months, it has also added a new savings product, run a refer a friend programme, and made enhancements to its current account.

“We set out to offer customers good value banking products with a straightforward experience delivered through an easy to use app, and we’re excited that consumers have responded so positively to our offer in our first year,” said Sanjiv Somani, UK chief executive of Chase and Nutmeg. “This is just the beginning and, as we broaden our product offering and fully integrate the investment products offered by Nutmeg, we look forward to playing a wider role in the financial lives of our customers in the future and supporting the communities we serve.”

    Share Story:

Recent Stories


Safeguarding economies: DNFBPs' role in AML and CTF compliance explained
Join FStech editor Jonathan Easton, NICE Actimize's Adam McLaughlin and Graham Mackenzie of the Law Society of Scotland as they look at the role Designated Non-Financial Businesses and Professions (DNFBPs) play in the financial sector, and the challenges they face in complying with anti-money laundering and counter-terrorist financing regulations.

Ransomware and beyond: Enhancing cyber threat awareness in the financial sector
Join FStech editor Jonathan Easton and Proofpoint cybersecurity strategist Matt Cooke as they discuss the findings of the State of the Phish 2023 report, diving into key topics such as awareness of cyber threats, the sophisticated techniques being used by criminals to target the financial sector, and how financial institutions can take a proactive approach to educating both their employees and their customers.

Click here to read the 2023 State of the Phish report from Proofpoint.

Cracking down on fraud
In this webinar a panel of expert speakers explored the ways in which high-volume PSPs and FinTechs are preventing fraud while providing a seamless customer experience.

Future of Planning, Budgeting, Forecasting, and Reporting
Sage Intacct is excited to present FSN The Modern Finance Forum’s “Future of Planning, Budgeting, Forecasting, and Reporting Global Survey 2022” results. With participation from 450 companies around the globe, the survey results highlight how organisations are developing their core financial processes by 2030.