Major banks hit by Faster Payments outage

Customers of some of the UK’s largest banks have been experiencing issues transferring funds to different accounts this morning as a result of an apparent glitch in the Faster Payments system.

Customers that have reported disruption include those banking with Bank of Scotland, Halifax, Santander, NatWest, and Monzo.

The issues come as millions attempt to transfer money on the payday ahead of the extended bank holiday weekend to mark the Queen’s Platinum Jubilee.

Customers have taken to social media to complain of ‘missing payments’ and extended delays related to Faster Payments transfers.

One customer of both Halifax and Santander tweeted: “I’ve transferred money from my Santander account into my Halifax account and the money isn’t there what’s going on??!”

A tweet issued at 9:40am by Santander said: “We’re currently experiencing issues with making and receiving Faster Payments. We are very sorry for the inconvenience this is causing and we’re working hard to fix the problem. Other payment services are unaffected.”

    Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.