Monzo reaches 15m customer milestone

Digital bank Monzo has seen its customer base exceed 15 million, with growth across multiple demographics.

Of this number, one million customers are aged 16 or younger. Citing research from Statista, Monzo said this equates to around one in eight British children between six and 15 years of age now banking with it.

The figures come a year after the bank launched a dedicated product for children, Monzo for Under 16s. It offers tools to help young people learn how to budget and save, including a built-in animated mascot called Savings Sidkick.

Alongside take‑up of its youth offering, Monzo said interest in its wealth products has also increased over the past few months. In 2025, the bank added 11 exchange‑traded funds to its investment portfolio. Since then, more than half a million customers have been using Monzo for investing.

Monzo also reported rising engagement among older customers. The bank said it is now helping more than 140,000 customers with pension consolidation and is transferring 25,000 pensions each month. According to Monzo, this amounts to a single pension being processed “every two minutes”.

The bank added that it is also working with “tens of thousands” of customers to use contributions to build up pension pots and that its digital pension offering is designed to be simple and quick to use.

Elsewhere, Monzo is preparing to expand its mortgage offering by acquiring digital mortgage broker Habito. Referring to mortgages, the bank said it wants to “transform one of life’s most important financial moments” through the acquisition.

Monzo said the deal will complement its Homeownership function, which works with all mortgages and enables users to search for mortgage deals, check the status of their mortgage and get a valuation for their property. The service currently has more than 550,000 users.

Diana Layfield, group chief executive of Monzo, said: “Reaching 15 million customers is a huge milestone for Monzo. What’s even more exciting is that more people are choosing us for life’s biggest financial moments – from children taking their first steps with money, to customers buying a home or saving for retirement. We’re continuing to grow with our customers and welcoming younger generations to managing money the Monzo way.”



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