Self-service retailer chooses Fiserv for cashless payments

Selecta Group has chosen payments provider and FinTech company Fiserv to roll out cashless payments across Europe.

Selecta is a Swiss self-service retailer offering coffee and convenience food solutions for the workplace and public spaces.

The partnership aims to better streamline digital payments across the business’ points of sale, as well as boost efficiency as self-service technologies like vending machines and smart fridges become more popular during the pandemic.

The company using pan-European a payments solution from Fiserv that will support payments with global and local card schemes and mobile apps at the point of sale.

Selecta is also exploring a mobile payment app, which will include access to a Selecta loyalty program.

A dedicated merchant portal will enable Selecta to streamline terminal management, including onboarding and activation, reporting and insights, maintenance, and diagnostics.

Roll out of the Fiserv payment platform began in summer 2021 across Selecta’s European markets.

“Whether buying a beverage or a meal in the workplace or on-the-go, consumers are looking for modern, cash-free and contactless payment options,” said Christian Schmitz, chief executive of Selecta Group. “With Fiserv we will be able to deliver these options in a way that is easy for us to manage, through a single solution, while unified reporting will give us a new level of insight into our business.”

John Gibbons, head of EMEA at Fiserv said: “Seamless digital payment capabilities perfectly complement the convenience of self-service retail, and enhance the overall buying experience. As consumer habits continue to shift, we are committed to working with Selecta to meet the current and future payment preferences of their clients while enabling them to streamline operations across Europe.”

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