Visa launches subscription manager

Visa has launched a subscription manager tool to help banks and issuers give customers greater visibility and control over recurring payments.

The Enhanced Subscription Manager, part of Visa’s Digital Issuer Solutions platform, allows cardholders to track, manage and cancel subscription payments directly within their banking apps.

The launch comes as subscription-based services continue to grow, with Visa projecting the number of subscriptions globally could reach 12 billion by 2030.

Visa has partnered with in-app bill management firm Pinwheel to support the rollout. The collaboration will enable issuers to integrate in-app subscription management features, including payment switching and cancellation options, without requiring customers to leave their banking app.

The tool is intended to tackle a growing pain point for consumers, who often struggle to track multiple recurring payments across different services. By consolidating subscription information in one place, Visa said issuers could reduce disputes and chargebacks linked to forgotten or unwanted subscriptions, while also improving customer engagement.

Integration is supported via Visa’s software development kit, which allows issuers to embed subscription cancellation and card switching for more than 100 major merchants within their digital channels.

The subscription manager will be made available to North American issuers in summer 2026, with a wider rollout to Latin America and the Caribbean planned later in the year.

Research by Pinwheel suggests demand for such features is increasing. In a survey conducted in January 2025 of 500 US consumers, 75 per cent said they expect in-app bill management, while more than half of Millennial and Gen Z respondents said they would consider switching banks to access these capabilities.

“Consumers today want clarity, control and convenience when it comes to managing the subscriptions that touch so many parts of their lives,” said Kathleen Pierce‑Gilmore, global head of issuing solutions at Visa. “By enhancing subscription management capabilities with Digital Issuer Solutions, and expanding through collaborations with companies like Pinwheel, we’re helping issuers deliver digital experiences that keep them top of wallet.”



Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.