Visa to launch account-to-account payments to boost consumer protection

Visa has announced it will launch account-to-account (A2A) payments to give consumers “more control and protection” on how they pay via bank transfers.

The payment services giant claims A2A is an easy and safe way to pay recurring bills with bank transfers, with users able to easily get their money back if something goes wrong.

Visa said that this marks a “significant upgrade” to the current pay-by-bank experience.
The service will launch in the UK early next year and has been designed with several FinTechs including Banked, Moneyhub and Vine.

Visa said the service will offer consumers more control over their payments as it will be easier to manage payment permissions, they will also be able to set limit amounts so higher bills will “not put them under financial stress”.

Visa quoted research from Pay.UK, an interbank payment standards body, which found £3.7 trillion was paid by A2A faster payments in 2023 in the UK. However, the company said the majority of consumers are paying bills through direct debit.

It said this is a harder way for people to manage their finances as it still requires manual processes and has limited safeguards.

Visa said “billions of pounds” are lost or withheld from consumers due to issues such as unauthorised autorenewals or lack of flexibility around payments.

Mandy Lamb, managing director, Visa UK and Ireland said that bank payments are a popular way to pay but have remained largely unchanged since the introduction of direct debit 60 years ago.

“We want to bring pay-by-bank methods into the 21st century and give consumers choice, peace of mind and a digital experience they know and love,” she added. “That’s why we are collaborating with UK banks and open banking players, bringing our technology and years of experience in the payments card market to create an open system for A2A payments to thrive.

“Visa A2A will ensure consumer-to-business bank transfer payments have similar levels of protection that consumers are used to when they use their cards.”



Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.