British digital bank Zopa has announced the appointment of Peter Donlon and Kate Erb as chief technology and chief operating officer respectively.

In a press release, Zopa said that the pair will add “significant technology and operations experience” to the company’s leadership as it matures and enters its next stage of growth.

Donlon will oversee the bank’s engineering team of 220 staff and look to further implement artificial intelligence (AI) and machine learning. He joins from Moonpig where he scaled up the company’s tech team and led its £1.2 billion London Stock Exchange listing.

Erb meanwhile will lead business critical functions like operations, customer service, collections and recoveries. She joins with over 20 years of experience in financial services and joins from Leeds Building Society.

Peter Donlon said: “One of the things that attracted me to Zopa is its ability to deliver great outcomes through cutting-edge technology, markedly improving the financial well-being and resilience of its customers. I am proud to be joining Zopa’s purpose driven team and look forward to scaling its digitally native offering, reaching even more customers as it continues to grow profitably.”

Kate Erb added: “I am excited to be joining Zopa’s leadership team as it prepares to serve 5 million customers in the coming years. I look forward to continuing the delivery of its brilliant customer experience through fair, intuitive, and transparent products that have established Zopa as the UK’s most customer centric bank with one of the highest NPS scores”.

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