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Fact or friction: What do we really know about consumer banking?
Hannah McGrath
Editor, FStech
Dean Stevenson
Principle Pre-Sales Consultant, HID
As consumers adapt their habits and increasingly transact online, demand for digital financial services has risen exponentially.
As a result, financial institutions (FIs) are under pressure to provide smooth onboarding processes, featuring the most up to date and easy to use technology combined with security and compliance - or risk losing the customer at the first hurdle.
To delve further into these challenges, FStech partnered with HID Global to conduct a survey to shed some light on how financial institutions in UK and around Europe view these challenges.
In this podcast, Dean Stevenson, a consultant and secure identity specialist at HID Global, explores the results of this recent survey and how FIs are keeping customers safe while reducing friction.
As a result, financial institutions (FIs) are under pressure to provide smooth onboarding processes, featuring the most up to date and easy to use technology combined with security and compliance - or risk losing the customer at the first hurdle.
To delve further into these challenges, FStech partnered with HID Global to conduct a survey to shed some light on how financial institutions in UK and around Europe view these challenges.
In this podcast, Dean Stevenson, a consultant and secure identity specialist at HID Global, explores the results of this recent survey and how FIs are keeping customers safe while reducing friction.
HID Global: https://www.hidglobal.com/
To find out more: https://www.fstech.co.uk/fst/keeping-customers-safe-while-reducing-friction/
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