What does effective onboarding look like? It’s a balancing act. With user friction, identity proofing and effective KYC all fighting for attention. In this webinar, Susana Lopes, Senior Product Manager at Onfido, considers how best to assess these competing factors in creating an ideal user onboarding flow, and how biometrics can help to mitigate traditional tensions. Topics discussed include:

• The evolution of account opening in the modern age and how user experiences have changed
• The principles of proportional risk, and how they can help you ask for more at the right moments
• How biometrics can help increase security and confidence in identity proofing