Speaker Profile: John Greenwood

John Greenwood, Head of Technology & Payments at Contact Centre Panel, is a technology agnostic and independent subject matter expert with a deep understanding of vendor landscape supporting PCI scope reduction to reduce the time, cost and effort in delivering PCI compliance in the MOTO channel. Highly experienced in developing the business case for PCI compliance together with the selection, contracting and deployment of PCI scope reduction technologies to support digital transformation and transition to multi-channel customer contact. John is a talented and entertaining presenter uniquely experienced within the global contact centre, BPO and PCI compliance communities.