Speakers

Host

Jonathan Easton, Editor, FStech

Jonathan Easton is the editor of FStech, Retail Systems and National Technology News at Perspective Publishing where he oversees the brands' editorial direction.

Speakers

John Greenwood, Head of Technology & Payments at Contact Centre Panel

John Greenwood, Head of Technology & Payments at Contact Centre Panel, is a technology agnostic and independent subject matter expert with a deep understanding of vendor landscape supporting PCI scope reduction to reduce the time, cost and effort in delivering PCI compliance in the MOTO channel.More...

Michelle He, Chief Operating Officer and Co-Founder, Abound

Michelle He is the Chief Operating Officer and Co-Founder of Abound, a London-based personal lending fintech that uses artificial intelligence and Open Banking to provide more accurate and affordable loans. Michelle has deep experience in credit analytics, driving complex banking transformation processes, and advising fast-growing global Fintech firms. More...

Kevin Ricks, Vice President, Product Management, Precisely

Kevin leads the product management team responsible for the development of product and business strategies for advancing the application of Precisely Customer Engagement solutions. Kevin is an active participant in many mailing associations, including the IDEALLiance MSDG, AMEE, and various USPS MTAC working and user groups. Kevin holds a Master’s degree in Business Administration from the University of Phoenix, a Bachelor’s degree in Marketing from Cedar Crest College, is currently a Project Management Institute certified PMP, and previously held his Six Sigma Greenbelt Certification while working at General Electric.