Deutsche Bank confirms plans to shutter nearly half Postbank locations

Deutsche Bank on Monday confirmed that it will close nearly half of all Postbank branches in the next three years.

A spokesperson said that the bank plans to reduce the number of branches from 550 to around 300 by mid-2026, confirming comments made by the firm’s new hear of private banking Claudio de Sanctis in an interview with the Financial Times.

Deutsche Bank acquired Postbank in 2008 during the global financial crisis, but spent the subsequent 15 years struggling to integrate its systems. This led the country’s financial regulator to earlier this month appoint a supervisor at Deutsche Bank to oversee its handling of customer service issues.

The bank has said that it wants to transform Postbank into a “mobile-first” bank in the medium term in response to rising demands in retail banking for digital offerings.

Of the 300 remaining locations, the spokesperson said that around 100 will transform into a new branch format exclusively focused on banking services that deal with customers on-site. The remaining 200 locations will continue to offer Postbank’s traditional postal and parcel services in addition to banking.

    Share Story:

Recent Stories


The human firewall: Activating employees to safeguard financial data
As financial services increasingly embrace SaaS and cloud-based technologies, they face emerging threats to safeguard sensitive customer data. While comprehensive IT security measures are essential, the active involvement of employees across organisations is pivotal in ensuring the protection of sensitive data.

Building a secure financial future for instant payments: The convergence of ISO 20022 and fraud detection
The financial landscape is rapidly evolving its approach to real-time transactions under the ISO 20022 standard, and financial institutions must take note. With examples such as the accelerated adoption of SEPA Instant Credit Transfers in Europe and proposed New Payment Architecture (NPA) programme in the UK, the need for swift and effective fraud detection is more crucial than ever.

Data Streaming and Consumer Duty: Transforming customer experience in banking
Introduced at the end of July, the Consumer Duty is a game-changing new set of rules and guidance for financial services institutions in the UK, and companies must look to modernise their systems in adherence with it in mind to create the best customer experience possible.

From insight to action: Empowering financial institutions through advanced technology and collaborative information sharing
The use of Information sharing in enhancing financial crime prevention has been universally agreed as being beneficial. However no-one has been able to agree on how information can be shared safely without breaching data protection laws or having the right systems to facilitate this, Information sharing has re-emerged as a major consideration for financial institutions (FIs) ahead of the Economic Crime and Corporate Transparency Bill being made into law in the UK.