Deutsche Bank on Monday confirmed that it will close nearly half of all Postbank branches in the next three years.
A spokesperson said that the bank plans to reduce the number of branches from 550 to around 300 by mid-2026, confirming comments made by the firm’s new hear of private banking Claudio de Sanctis in an interview with the Financial Times.
Deutsche Bank acquired Postbank in 2008 during the global financial crisis, but spent the subsequent 15 years struggling to integrate its systems. This led the country’s financial regulator to earlier this month appoint a supervisor at Deutsche Bank to oversee its handling of customer service issues.
The bank has said that it wants to transform Postbank into a “mobile-first” bank in the medium term in response to rising demands in retail banking for digital offerings.
Of the 300 remaining locations, the spokesperson said that around 100 will transform into a new branch format exclusively focused on banking services that deal with customers on-site. The remaining 200 locations will continue to offer Postbank’s traditional postal and parcel services in addition to banking.
Latest News
.jpg)
Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.
Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.
Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.
Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.
This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.
This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.
© 2019 Perspective Publishing Privacy & Cookies
Recent Stories