Monzo closes Vegas office, losing 165 staff

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Monzo closes Vegas office, losing 165 staff

By Peter Walker

14/04/20

Monzo is closing its customer support office in Las Vegas, with the loss of 165 employees.

The outpost provided overnight support for UK customers, but has proven expensive for the digital challenger bank, which took the decision to move to UK overnight support - apparently before the Coronavirus began.

UK-based staff have recently taken paycuts and voluntary furlough due to the UK COVID-19 lockdown.

According to reporting from TechCrunch, the move should not impact the firm's US launch, with customer support across the pond provided by a small team in London.

Monzo Las Vegas employees have been given two months’ notice, with full pay and healthcare.

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