Santander cuts over 300 US staff

Spanish bank Santander has reportedly cut over 300 staff in the US as part of a shift to digital operations.

According to sources cited by Bloomberg, the bank laid off about 2.7 per cent of its US workforce from a base of close to 12,000.

The source told the outlet that the dismissals are focused on Santander’s retail operations in the US.

Santander has a smaller US retail presence than in its main markets like Spain and the UK, with branches in only nine states. The bank’s network in the US, which is best known for auto financing, was developed from the acquisition of Sovereign Bancorp in 2010 with the business rebranded as Santander in 2013.

In comments to Bloomberg, a spokesperson for the bank said: “We are evolving our US business, investing in digital capabilities and simplified processes to adapt to changing customer needs. These steps have resulted in an update to our staffing model that impacts a small percentage of our branch colleagues. We will continue to support them throughout this process and are working to provide internal opportunities, where possible.”

Along with upping its digital operations in the US, Santander has been looking to grow its investment bank in the country. Over the past year, it has hired around 200 staff for this division with many being former Credit Suisse staff.



Share Story:

Recent Stories


The human firewall: Activating employees to safeguard financial data
As financial services increasingly embrace SaaS and cloud-based technologies, they face emerging threats to safeguard sensitive customer data. While comprehensive IT security measures are essential, the active involvement of employees across organisations is pivotal in ensuring the protection of sensitive data.

Building a secure financial future for instant payments: The convergence of ISO 20022 and fraud detection
The financial landscape is rapidly evolving its approach to real-time transactions under the ISO 20022 standard, and financial institutions must take note. With examples such as the accelerated adoption of SEPA Instant Credit Transfers in Europe and proposed New Payment Architecture (NPA) programme in the UK, the need for swift and effective fraud detection is more crucial than ever.

Data Streaming and Consumer Duty: Transforming customer experience in banking
Introduced at the end of July, the Consumer Duty is a game-changing new set of rules and guidance for financial services institutions in the UK, and companies must look to modernise their systems in adherence with it in mind to create the best customer experience possible.

From insight to action: Empowering financial institutions through advanced technology and collaborative information sharing
The use of Information sharing in enhancing financial crime prevention has been universally agreed as being beneficial. However no-one has been able to agree on how information can be shared safely without breaching data protection laws or having the right systems to facilitate this, Information sharing has re-emerged as a major consideration for financial institutions (FIs) ahead of the Economic Crime and Corporate Transparency Bill being made into law in the UK.