UBS has announced an investment in artificial intelligence operations (AIops) platform BigPanda through UBS Next, the bank’s strategic venture and innovation unit.
By using machine learning to predict, detect and respond to incidents within complex IT systems, BigPanda’s platform helps automate incident management processes to ensure systems stay up and running.
As a result, the platform helps companies reduce costs, enhance service availability, increase transparency and improve the speed of IT operations, UBS said.
Commenting on the investment, Mike Dargan, group chief digital and information officer at UBS, said: “We’re excited to build on our relationship with BigPanda through this investment, helping drive digital disruption and innovation in AIOps.”
He added: “By increasing transparency and leveraging technology to automate key processes, companies can reduce downtime and focus on developing new products and services for clients.”
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