Aviva rolls out new automated reconciliation tool

Britain's largest insurance provider Aviva has implemented a new automated reconciliation tool.

The company will use the end-to-end platform, developed by AutoRek, to roll out a fully audited, rules-driven reconciliation process, with the firm aiming to provide “complete transparency” for Client Asset Sourcebook (CASS) auditors and internal stakeholders.

The technology is designed to support Aviva in reducing operational inefficiencies, streamlining compliance, and improving financial control.

“Aviva is dedicated to investing in technology to further our growth strategy," said Chris Golland, Aviva head of CASS & middle office.

He went on to say that the implementation of the tool would help Aviva streamline its processes and allow the business to "confidently address future scalability and volume requirements.”

The move follows recent news that the company it set to takeover Direct Line as part of a £3.6 billion deal.

The business had originally rejected a lower offer from its UK rival in November 2024.



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