Border Bank, headquartered in Minnesota, has embarked on a significant modernisation of its digital infrastructure to support its continued expansion and enhance customer service.

As the bank approaches $1 billion in assets, it recognises the need for an open and flexible technology platform that can accommodate growth while maximising the efficiency of its existing resources. To achieve this, Border Bank has entered into a strategic partnership with Jack Henry, a leading financial technology provider, to overhaul its core banking systems.

Through this partnership, Border Bank aims to improve operational efficiency, enhance the customer experience, and future-proof its technology framework. A key component of this initiative is the deployment of Jack Henry's advanced core processing system, which will replace outdated processes and streamline workflows. This modernised system will enable the bank to offer a more seamless and intuitive banking experience, ensuring customers have easy access to financial services through a newly developed "digital front door."

Established in 1935 in Greenbush, Minnesota, to serve the agricultural sector along Minnesota's border with Canada, Border Bank has since expanded its services to support a diverse range of industries, including manufacturing, hospitality, and commercial real estate. Over the years, the bank has grown its presence, now operating 11 branches across Minnesota and North Dakota. In Minnesota, branches are located in Badger, Baudette, Clearbrook, Coon Rapids, Greenbush, International Falls, Middle River, Roseau, and Thief River Falls. In North Dakota, the bank has two branches in Fargo. Additionally, Border Bank owns Northern Ag, an insurance agency providing crop insurance, commodity marketing advisory, and brokerage services, with offices in Roseau and Thief River Falls, Minnesota. ​

This latest investment in technology underscores the bank's commitment to innovation and its dedication to meeting the evolving needs of its customers according to Tammy Stanton, Chief Operating Officer at Border Bank, who highlighted the rationale behind selecting Jack Henry as its technology partner: "Jack Henry won our business because of their commitment to innovation, transparency, and customer service. Their clear vision for the future, openness, and strong reputation for delivering on commitments gave us confidence that they were the right long-term fit for us."​

She further emphasised the benefits of the collaboration: "Their modern technology and plug-and-play philosophy will help us better meet the needs of our growing customer base and differentiate ourselves from competitors."

With this technological upgrade, Border Bank aims to improve its operational capabilities and customer offerings while maintaining its role as a trusted financial institution in the communities it serves.

---