ClearBank has announced the appointment of Ken Johnstone as chief product officer to lead product strategy with a focus on scaling its platform and capabilities across the UK and Europe.
Johnstone has over two decades of experience in the FinTech, banking and telecoms industries. He joins the firm from digital neobank Mettle, where he worked as chief product officer for the NatWest Ventures backed company.
He also held the role of chief product officer for NatWest Boxed, a B2B Embedded Finance and Banking-as-a-Service (BaaS) platform, from 2023 to 2026.
At Mettle, ClearBank said, Johnstone led the transformation from an e-money proposition into a fully regulated digital bank, enabling the company to scale to more than 150,000 UK business customers. At NatWest Boxed, he built and launched a BaaS platform enabling partners to develop and scale compliant financial products.
Johnstone has also held roles at children’s banking app GoHenry and telecoms provider Three.
At ClearBank, Johnstone will join the group executive team and be responsible for enhancing the firm’s product offering across payments, accounts and embedded banking to support clients across FinTech, financial services and corporate.
“Ken brings the product vision, technical depth and commercial experience we need as ClearBank scales across the UK and Europe,” said Mark Fairless, chief executive of ClearBank. “His track record in digital banking and embedded finance will be invaluable as we continue to expand our platform and deliver the capabilities our clients need to grow.”












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