ClearBank appoints new CPO

ClearBank has announced the appointment of Ken Johnstone as chief product officer to lead product strategy with a focus on scaling its platform and capabilities across the UK and Europe.

Johnstone has over two decades of experience in the FinTech, banking and telecoms industries. He joins the firm from digital neobank Mettle, where he worked as chief product officer for the NatWest Ventures backed company.

He also held the role of chief product officer for NatWest Boxed, a B2B Embedded Finance and Banking-as-a-Service (BaaS) platform, from 2023 to 2026.

At Mettle, ClearBank said, Johnstone led the transformation from an e-money proposition into a fully regulated digital bank, enabling the company to scale to more than 150,000 UK business customers. At NatWest Boxed, he built and launched a BaaS platform enabling partners to develop and scale compliant financial products.

Johnstone has also held roles at children’s banking app GoHenry and telecoms provider Three.
At ClearBank, Johnstone will join the group executive team and be responsible for enhancing the firm’s product offering across payments, accounts and embedded banking to support clients across FinTech, financial services and corporate.

“Ken brings the product vision, technical depth and commercial experience we need as ClearBank scales across the UK and Europe,” said Mark Fairless, chief executive of ClearBank. “His track record in digital banking and embedded finance will be invaluable as we continue to expand our platform and deliver the capabilities our clients need to grow.”



Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.