The chief information officer (CIO) at Goldman Sachs has said that the bank is implementing a genAI assistant that will some day mimic the traits its seasoned employees.

In an interview with CNBC, Marco Argenti revealed that Goldman has rolled out its GS AI assistant to 10,000 bankers, traders and asset managers, with plans to expand this to all the bank’s knowledge workers this year.

At the outset, the new AI assistant will support staff by summarising and proofreading emails and translating code from one language to another.

“Think about all the tasks that you might want to complete with regards to a variety of use cases for all those professions that can be now at your fingertips,” Argenti told the publication.

He further described the assistant as a “very simple interface that allows you to have access to the latest and greatest models.”

According to the news broadcaster, the CIO compared the assistant to a new employee which will absorb the culture of the bank over the next few years.

To begin with, the AI system will generate responses based on data from the bank which has been fed into several models, including ChatGPT, Gemini, and Llama, with the technology becoming “like talking to another GS employee”.

“As we progress, the second step is when you’re starting to have this agentic behaviour, that is, ‘I’m completing a task on behalf of a Goldman employee, and I need to take a set of steps,’” continued Argenti. “That’s where the model is going to start to do things like a Goldman employee, not only say things like a Goldman employee.”

He described the AI having a “very specific identity that reflects the tenets the values, the knowledge and the way of thinking of the firm” as extremely important for the bank. For this to work, the system would – like a Goldman staff member – need to double-check its work with different data sources or use a particular algorithm for a calculation.

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