Nationwide to provide Dementia clinics in branches

Nationwide has partnered with Dementia UK to provide specialist dementia support.

The building society will pilot dementia clinics in six Wiltshire branches before rolling out the service to 200 further branches around the UK.

Nationwide claims it is the first major UK financial firm to use branches for face-to-face dementia clinics and the initiative will help over 100,000 people living with dementia, stating will provide funding for 30 Dementia UK Admiral Nurses who will bring specialist health and financial support to their branches. Additionally, they will provide help through the charity’s dedicated helpline.

The free service is available on set dates and is available for anyone affected by dementia, including family and carers. The clinics will also be available to non-Nationwide customers.

According to Dementia UK, around a million people are currently living with dementia in the UK today and it is the leading cause of death in the country. The number of people living with dementia is predicted to increase to 1.6 million by 2040, with the annual cost to the UK economy expected to rise to £90 billion by 2040.

The initiative forms part of Nationwide’s social impact programme, Nationwide Fairer Futures, which aims to tackle three of the country’s biggest social issues through charity partnerships. In addition to the partnership with Dementia UK, Nationwide is working with Centrepoint to address youth homelessness and Action for Children to address family poverty.

“Nationwide wants to help people live their best life possible, for as long as possible. By working with Dementia UK to fund more Admiral Nurses and turning our branches into dementia clinics, we’re helping to tackle the country’s leading cause of death,” Debbie Crosbie, chief executive officer of Nationwide. “As a mutual, we work for the good of society as well as our members.

“We believe this and Nationwide Fairer Futures will change hundreds of thousands of lives for the better.”



Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.