Santander launches new mortgage app in ‘UK market first’

Santander has announced the launch of a new app designed to simplify the mortgage process for brokers and consumers.

Enrique Alvarez Labiano, who heads up the retail and business bank for Santander, said that ‘Edge Home’ will enable anyone applying for a mortgage via a broker to track the progress of their application.

The app will also allow customers to access moving checklists and view their mortgage offer.

The launch follows the release of Santander’s My Home Manager service, which allows customers to access services linked to managing their home.

“We've designed it to make it easier for customers and brokers through the application journey and keep them updated at all times on the status of the process,” wrote the chief executive on LinkedIn.

Labiano described the move as a “market first” in the UK.

Aaron Shinwell, chief operating officer for Homes at Santander UK, said the service will help to reduce queries for brokers during the application process.

Santander reported a record underlying profit of €6.06 billion for the first six months of 2024, with analysts projecting full-year net income to exceed €12 billion.

Last month the bank announced a share buyback programme worth €1.5 billion, fulfilling its promise to boost investor payouts.

The programme, set to conclude by 3 January 2025, represents approximately a quarter of the bank's underlying profit for the first half of 2024.

This latest buyback follows a similar €1.5 billion programme announced in February, when Santander increased its target payout ratio to about 50 per cent of underlying profit, up from 40 per cent previously.



Share Story:

Recent Stories


Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.

Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.

This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.