UK banks call for BigTech companies to pay for ‘fraud pandemic’

The UK’s largest banks have asked the prime minister to force BigTech companies like Meta to take some financial responsibility for the growing “fraud pandemic”.

In a letter seen by Sky News, chief executives at nine banks – Barclays, NatWest, Nationwide, Lloyds, HSBC UK, Barclays UK, Santander, Handelsbanken, and Starling Bank – wrote to Rishi Sunak, telling him that they want technology firms to contribute to refunds for those targeted by fraudsters on their platforms and to be involved in stopping scams at their source.

The banks also called for a public register to reveal scale of the "failure" of large tech firms in stopping scams.

In the letter, the banks said that they were considering taking action beyond government intervention, including methods like slowing down payments.

According to the Sky News report, they described this as a “useful but blunt instrument that will mean some customers and businesses will find their legitimate transactions held up”.

"Online fraud poses a strategic threat to the prosperity of the UK and impacts the credibility of, and confidence in, the economy and financial sector," wrote the banks. "This should not be seen just as an issue for the UK's banking sector."

The continued: "It is having a material impact on how attractive the wider UK financial sector is perceived by inward investors, which as we know, is critical for the health of the City of London and wider UK economy."

    Share Story:

Recent Stories


The human firewall: Activating employees to safeguard financial data
As financial services increasingly embrace SaaS and cloud-based technologies, they face emerging threats to safeguard sensitive customer data. While comprehensive IT security measures are essential, the active involvement of employees across organisations is pivotal in ensuring the protection of sensitive data.

Building a secure financial future for instant payments: The convergence of ISO 20022 and fraud detection
The financial landscape is rapidly evolving its approach to real-time transactions under the ISO 20022 standard, and financial institutions must take note. With examples such as the accelerated adoption of SEPA Instant Credit Transfers in Europe and proposed New Payment Architecture (NPA) programme in the UK, the need for swift and effective fraud detection is more crucial than ever.

Data Streaming and Consumer Duty: Transforming customer experience in banking
Introduced at the end of July, the Consumer Duty is a game-changing new set of rules and guidance for financial services institutions in the UK, and companies must look to modernise their systems in adherence with it in mind to create the best customer experience possible.

From insight to action: Empowering financial institutions through advanced technology and collaborative information sharing
The use of Information sharing in enhancing financial crime prevention has been universally agreed as being beneficial. However no-one has been able to agree on how information can be shared safely without breaching data protection laws or having the right systems to facilitate this, Information sharing has re-emerged as a major consideration for financial institutions (FIs) ahead of the Economic Crime and Corporate Transparency Bill being made into law in the UK.