WhatsApp users in India can now make payments directly through the messaging app.
In a blog post, WhatsApp parent company Meta announced that people can add items to their cart and send payments using a variety of UPI apps and credit and debit cards.
The social media firm has partnered with Razorpay and PayU to enable users to make payments through its app. Companies will not be charged for the in-app payments.
The company added that it was also introducing new services on WhatsApp to allow businesses to “build relationships and get more done.”
A new service called Flows enables businesses to allow customers to carry out tasks such as booking train seats or ordering meals through WhatsApp.
Businesses will also be able to become Meta Verified, which will allow customers to check they are chatting with the legitimate firms and avoid scams. Businesses will also be able to create a custom WhatsApp page, which can be discovered via a web search.
Earlier this year, TSB urged Meta to to clampdown on fraud originating on its platforms. In an open letter to the company, TSB chief executive officer Robin Bulloch wrote that scams originating from Meta platforms account for 80 per cent of the fraud it refunds within its three biggest fraud categories.
Latest News
-
Credit Suisse concealed Nazi ties deeper than previously known, Senate probe finds
-
Frax Finance launches BlackRock-backed stablecoin
-
OCBC launches sale of bespoke tokenised bonds
-
Thomson Reuters buys SafeSend for $600m
-
Morgan Stanley becomes latest US bank to quit climate alliance
-
China plans major banking policy shifts and increased spending to boost economy in 2025
.jpg)
.png)
Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.
Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.
Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.
Optimising digital banking: Unifying communications for seamless CX
In the digital age, financial institutions risk falling behind their rivals if they fail to unite fragmented communications ecosystems to deliver seamless, personalised customer experiences.
This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.
This FStech webinar sponsored by Precisely explores vital strategies to optimise cross-channel messaging through omnichannel orchestration and real-time customer data access.
© 2019 Perspective Publishing Privacy & Cookies
Recent Stories