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How are FSIs using their security strategy to elevate consumer interactions?
Alex Leonards
Senior Reporter, FStech
Ian McGuire
Security and Biometrics Specialist at Nuance
Over the past eighteen months, the UK financial industry has been forced to react quickly to a rapidly changing fraud landscape. As the nature of fraud activity shifts, banks and other financial institutions are facing a myriad of new risks, threats, and challenges.
Meanwhile, the coronavirus pandemic has had a huge impact on people's lives, forcing the sector to deal with increasingly difficult consumer circumstances. Financial services providers have had to approach these unprecedented scenarios with a level of sensitivity and compassion. Many are looking to security strategies that streamline the authentication process, to ensure customer interactions are as stress-free and simple as possible.
To explore some of these challenges and opportunities further, FStech was joined by Ian McGuire, Security and Biometrics Specialist at Nuance.
Meanwhile, the coronavirus pandemic has had a huge impact on people's lives, forcing the sector to deal with increasingly difficult consumer circumstances. Financial services providers have had to approach these unprecedented scenarios with a level of sensitivity and compassion. Many are looking to security strategies that streamline the authentication process, to ensure customer interactions are as stress-free and simple as possible.
To explore some of these challenges and opportunities further, FStech was joined by Ian McGuire, Security and Biometrics Specialist at Nuance.
Nuance: https://www.nuance.com/en-gb/omni-channel-customer-engagement/industry/financial-services.html
Safeguarding economies: DNFBPs' role in AML and CTF compliance explained
Join FStech editor Jonathan Easton, NICE Actimize's Adam McLaughlin and Graham Mackenzie of the Law Society of Scotland as they look at the role Designated Non-Financial Businesses and Professions (DNFBPs) play in the financial sector, and the challenges they face in complying with anti-money laundering and counter-terrorist financing regulations.
Ransomware and beyond: Enhancing cyber threat awareness in the financial sector
Join FStech editor Jonathan Easton and Proofpoint cybersecurity strategist Matt Cooke as they discuss the findings of the State of the Phish 2023 report, diving into key topics such as awareness of cyber threats, the sophisticated techniques being used by criminals to target the financial sector, and how financial institutions can take a proactive approach to educating both their employees and their customers.
Click here to read the 2023 State of the Phish report from Proofpoint.
Click here to read the 2023 State of the Phish report from Proofpoint.
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